Welcome to Shine Therapy. These Terms and Conditions (“Terms”) govern your use of our
website (“Site”) and any services, information, or materials provided by Shine Therapy (“we,”
“our,” or “us”). By accessing our website or scheduling services with us, you acknowledge that
you have read, understood, and agreed to these Terms.

1. About Our Services
Shine Therapy provides pediatric occupational therapy, physical therapy, and speech therapy
services designed to support the developmental needs of children. All services are provided by
licensed therapists in accordance with applicable state and federal laws. If, at any time, we feel
your needs fall outside the scope of our practice, we will provide appropriate referrals.

2. Appointments and Cancellations
Appointments scheduled with Shine Therapy are subject to our Appointment and Cancellation
Policy, which may include:
● Advance notice requirements for cancellations or rescheduling.
● Potential fees for missed or late-cancelled appointments.
Please refer to your intake paperwork or contact our office for details.

3. Privacy and Confidentiality
Your confidentiality is protected under HIPAA and North Carolina law
Your confidentiality is protected under HIPAA and North Carolina law (N.C.G.S. § 122C-52 et
seq.). Information you share in therapy is private and will not be disclosed without your written
consent, except in situations where disclosure is legally or ethically required:
Suspected abuse of a child, elder, or dependent adult.

Threats of serious harm to yourself or others.
Court order or legal mandate.
Electronic communication (email, text, website forms) may carry some risks to confidentiality.
We take precautions to secure your data, but please avoid transmitting highly sensitive
information electronically.
Please review our Privacy Policy for more details about how we collect, use, and safeguard your
information.

4. Payment and Insurance
● You are responsible for all service fees not covered by insurance.
● We will attempt to verify your insurance benefits as a courtesy and will assist in billing
your insurance provider; however, you are ultimately responsible for verifying coverage
and payment.
● Outstanding balances must be paid in accordance with our billing policy.
5. Intellectual Property
All materials on this Site — including text, graphics, logos, videos, and other content — are the
property of Shine Therapy or its licensors and are protected by copyright and trademark laws.
You may view, download, or print materials for personal, non-commercial use only.
Reproduction or redistribution without prior written permission is prohibited.
6. Website Use
The Shine Therapy website is provided for informational purposes only. By accessing this site,
you agree not to use it in any way that is unlawful, harmful, or disruptive. For your convenience,
our website may include links to external websites. However, Shine Therapy is not responsible
for the content, security, or privacy practices of any third-party sites.

7. Limitation of Liability

To the fullest extent permitted by law, Shine Therapy and its employees, contractors, and
affiliates are not liable for any damages arising from your use of the Site or reliance on its
content. This includes, but is not limited to, direct, indirect, incidental, or consequential
damages.
Parental Responsibility and Use of Information: The strategies, recommendations, and
educational materials provided by our therapists—whether during therapy sessions, through
home programs, or in written or verbal communication—are intended solely for use as directed
and within the context of your child’s individualized treatment plan. Shine Therapy, including its
occupational, physical, and speech therapists, is not responsible or liable for any outcomes,
injuries, or lack of progress resulting from:
● Misuse or incorrect application of strategies, exercises, or recommendations outside of
therapy sessions;
● Use of materials or guidance inconsistent with therapist direction or supervision; or
● Any actions, decisions, or outcomes related to referrals to other specialists, providers, or
services.
Parents and caregivers are responsible for following therapist guidance as instructed and for
consulting with the therapist before modifying or discontinuing any recommended strategies.
8. No Medical or Therapy Guarantee
While our therapists are licensed professionals, outcomes of therapy vary by child. We do not
guarantee specific results or improvements and make no warranties—express or implied —
regarding the success of treatment.
9. Practice Transfer or Termination
In the event of practice sale, closure, or therapist retirement, client records will be handled in
compliance with North Carolina law and professional ethical standards. Referrals will be
provided where appropriate.
10. Changes to These Terms
We may update these Terms periodically. Any changes will be posted on this page with a
revised “Last Updated” date. Your continued use of the Site constitutes acceptance of any
changes.

11. Contact Us
If you have questions or concerns about these Terms, please contact us at:
Shine Therapy
Phone: (980) 987-7048
Email: info@shinetherapy.net